Graffix Garments Gift Card

Superior Fabric Quality: We use only the highest quality cotton and blended fabrics for our tees. Our cotton is soft, breathable, and sustainably sourced, ensuring that every tee feels as good as it looks. The blended fabrics we use offer the perfect balance of comfort and resilience, maintaining their shape and feel wash after wash.

Processing Time:

• Orders processed within 1-3 business days.

Domestic Shipping:

• Flat rate: £1.99.
• Free on orders over £40.00.
• Delivery: 3-5 business days after processing.

International Shipping:

• Rates vary by destination.
• Delivery: 10-20 business days.
• Customer responsible for customs duties and taxes.

Tracking:

• Tracking number provided via email once shipped.

Issues:

• For lost or damaged packages, get in touch at contactus@graffixgarments.com.

Thank you for shopping with Graffix Garments!

At Graffix Garments, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.

30-Day Return Policy

You have 30 days from the date of delivery to return your item(s) for a full refund or exchange.

Eligibility for Returns

To be eligible for a return:

• Items must be unused, unwashed, and in the same condition that you received them.
• Items must be in the original packaging with all tags attached.
• Proof of purchase is required (order confirmation or receipt).

Non-Returnable Items

The following items are non-returnable:

• Gift cards
• Custom or personalized items
• Items marked as final sale

How to Return

1. Contact Us: Email us at contactus@graffixgarments.com with your order number and reason for return.
2. Receive Return Instructions: We will provide you with instructions on how to return your item(s).
3. Ship the Item(s): Send the item(s) back to us using the provided instructions. Please ensure the package is securely wrapped.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Original shipping charges are non-refundable.

Exchanges

• If you need to exchange an item for a different size or colour, please contact us at contactus@graffixgarments.com with your order number and exchange request.
• We will process your exchange once we receive the original item.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• For defective or incorrect items, please contact us at contactus@graffixgarments.com and we will provide a prepaid return label.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contactus@graffixgarments.com with photos of the damage or defect and your order number. We will arrange for a replacement or refund.

Contact Us

For any questions or concerns regarding returns, please contact our customer service team at contactus@graffixgarments.com, We’re here to help!

Thank you for shopping with Graffix Garments!